here are the five steps to finding a
manufacturer to get your product
made if you’ve never done this before
this video is for you
because we’re gonna go through this step
by step and i’m gonna teach you some
secret hacks on how you can save money
while you’re doing this you’re in good
hands so let’s get started
[Music]
hi everyone i’m your host michelle bally
i have my own ecommerce business where i
brought
a brand new makeup product to market
through trial and error i found my
product producer
and trust me i made all the mistakes for
you so that you don’t have to
but in any case i love that you’re
looking to bring a new product to market
because this is your first step
in a successful business if your product
serves a specific problem
and you can see that there isn’t already
a product out there that solves it
you’re already one step ahead of the
game let’s hop into the five steps
also if after watching this video you
want even more help finding a product
make sure that you’re checking out our
free 40-minute webinar that’s going to
teach you how to find winning product
ideas
how to validate them and how to get
started just click the link in the
description box below to get started
with this free training now
research first you’re going to need to
do some research
here are three ways to do solid research
so you can use
alibaba directories and you can take it
offline by attending conventions
let’s start with alibaba alibaba is a
place where people go to find products
that are already existing however this
is a bit of a life hack because you can
search for a similar product on alibaba
and start connecting with manufacturers
for your custom request
but before we begin let me tell you that
vetting manufacturers
is extremely important your manufacturer
is going to control the cost of your
product
the quality control the packaging and
the shipping and they can really make or
break your business
also depending on what you’re making it
can take as long as a year to bring a
new product to market
so let’s do the vetting work up front so
that we don’t have to backtrack later
i lost five months of time working with
the wrong partner so here’s how you can
learn from my mistakes so let’s input
lunchboxes and then hit search by
suppliers
first look for the right classifications
look for suppliers that are gold
suppliers
this means that they’re paying for their
membership make sure that they’re
assessed
meaning someone from a third party or
alibaba themselves have been to their
factory
also look to see that the supplier has
trade assurance
this is a free service offered by
alibaba that allows you to dispute a
purchase if the quality isn’t there
so look for that as well you can
continue to search by applying filters
filter by certifications to find a
manufacturer that meets quality
safety and efficiency standards so let’s
say humane working conditions is a
non-negotiable for you
you’ll want to make sure that they have
an sa 8000 certificate
i’ll link a list of certifications for
you in the description box
so let’s click into one here first thing
i see
is whether they are a manufacturer or a
trading company
we want to deal directly with a
manufacturer rather than a trading
company
a trading company is essentially a
middleman however if it says
manufacturer and trading this is also
acceptable as it means they’re able to
export your
products now look to see where they’re
located
if they’re claiming to be manufacturer
and their address says suite 201
it’s unlikely that you’re dealing with a
manufacturing plant
a good sign however is if they are
located in an industrial area
you want to make sure that the people
you’re working with are honest business
people
so if you’re noticing any red flags make
a note of this
and then bring it up to them as the
relationship evolves
to be a hundred percent sure you can
always schedule a video call to see
their production floor
if they keep putting your meeting off
that’s going to be a red flag and you’re
going to want to move on so trust your
gut and trust your instincts on this
look to see how many years they’ve been
in business this is subjective so
for me i look at it as if it were a job
interview if a candidate came to me
and said i only have one year experience
i would not be comfortable putting the
fate of my own business in their hands
my personal threshold is three years
plus because that indicates to me that
i’m not going to have to mentor them
and potentially pay for their mistakes
quick tip is to also look at how niche
the manufacturer is
if they’re creating lunchbox on the one
end and then tutus on the other
you might want to think twice a
manufacturer that focuses on one niche
will reflect how much leverage they have
on the purchase of their raw materials
for one
and secondly a niche manufacturer also
means that their workers are good
workers that focus on this one thing day
in and day out will reliably produce
quality items consistently if you’re
keen on using alibaba as a way to find a
manufacturer
just skip over to the outreach section
time stamped in the description box
but another way to do research is by
using good old directories
one of the best ways to find a
manufacturer is through free online
supplier directories
these directories contain hundreds if
not thousands of manufacturers
wholesalers and suppliers some popular
domestic ones are thomasnet
makers row mfg and compass some overseas
directories
are oberlo aliexpress india mart
dhgate and sourcify
conventions and trade shows and the last
way to find a manufacturer
is through conventions different
industries will have a handful of go-to
conventions
so right now with kovid actually going
is impossible
but normally you would want to go in
person and meet the right people
until we get this covered mess sorted
out check out the convention exhibitor
list
to start getting in touch with
manufacturers online this actually ends
up being more time efficient in the long
run
there are two schools of thought when it
comes to how you should present yourself
on the one hand you can introduce
yourself as a small business
introduce yourself as a business owner
who is extremely passionate about
getting up and running
taking that approach leaves you a little
bit more vulnerable to being taken
advantage of
but on the plus side you can also leave
yourself open to allowing your
manufacturer to be an amazing mentor
and growing together the second school
of thought is presenting yourself as a
large business
introduce yourself as a purchasing agent
or a chief operations officer rather
than the founder
this makes your company appear
established which gives you leverage in
negotiations
so when you’re negotiating you could
pass off blame and say
oh sorry my boss didn’t approve of those
numbers this keeps your relationship
with a manufacturer in good standing
and they’re less likely to take
negotiations personally
so now you know how to find a
manufacturer from alibaba directories
and conventions
what i would recommend is securing two
manufacturers
establish an emergency vendor so that if
your overseas manufacturer is late
or they send you the wrong order you can
always use your local manufacturer
local might be more expensive but it’s
important to have a backup option
even if it does eat into your profit
margins just make sure that you know
that they’re locally manufacturing
because if they’re also getting their
stuff from overseas
then you might run into the same problem
twice having a backup manufacturer also
gives you
leverage in negotiations shopify is
offering
a free 14-day trial all you have to do
is click the link in the description
box to take action so that you can level
up your ecommerce business
so you’ll want at least three quotes
once you have your manufacturers on your
radar you’re going to want to ask them
these nine
important questions so first of all can
they accommodate your custom order
do they have the resources do they have
the skill level to produce what it is
that you’re looking for
secondly what are their moqs so moq
stands for minimum order quantity most
manufacturers will only fill
a certain order over a certain amount so
depending on who you talk to this could
be a thousand
or it could be twenty thousand but
you’re going to want to make sure that
you’re negotiating
these terms generally speaking it’s
better to start with less inventory
that way you can test the market and
you’re not going to have to worry about
storing or selling an unmanageable
amount of products
i would also recommend that you don’t
lead with this question okay don’t lead
with
what are your moq’s because this is a
tell-tale sign of an amateur
what are the lead times find out how
long it will take to produce
and to ship your items this is important
because you don’t want to work with a
manufacturer that’s going to take
three months to produce and ship your
products that’s because
long lead times leads to unhappy
customers people don’t want to have to
wait for their order
and they don’t want to have to wait for
products to restock how much does it
cost to ship your items
so if you’re ordering from wholesale watches china, https://b2b.eleoem.com/, for
example manufacturers that are closer to
the coast will have
less expensive shipping costs for most
shipping makes up a large portion of a
businesses
expenses so you want to know this right
off the bat so that you can be clear on
how it might affect your bottom line and
how it will affect the cost of your
product
number five is what is the cost per unit
so as you’re negotiating the minimum
order quantities you also want to
simultaneously negotiate the cost per
unit
remember that the larger the order the
lower the unit cost will be
next can they grant you exclusivity if
there’s tooling involved and you pay for
that tooling
be sure that they aren’t allowing other
clients to use the equipment that you’ve
paid for
other forms of exclusivity include
territorial market
and total exclusivity you should also
determine who owns the mold
and other equipment should you need to
switch manufacturers
are there any setup fees involved if
you’re doing injection molding there
will often be a setup fee so you want to
make sure that you’re asking this up
front
what is their defect policy find out
what the terms are if you receive an
incorrect
or a defective shipment are you eating
the cost of replacing the shipment
or is the manufacturer accepting
responsibility who should pay for the
extra shipping and duties
you want to make sure that you’re
getting a general sense of this to start
and then once you get more detailed in
the contract you can hash these details
out
is a manufacturer sustainable and
ethical
find out about the factory working
conditions how old are the people
working there
do they get regular breaks what’s your
manufacturer’s policy on discrimination
in addition to your manufacturer being
socially ethical you also want to know
how they impact the environment
how do they manage waste do they safely
dispose of dirty water or are they just
dumping it back into the ocean
each industry will have a unique impact
on the environment
and humankind so make sure that you’re
doing your research and asking tons of
questions
the unfortunate truth is that large
manufacturers sometimes see working with
small businesses as a burden
because they’re so used to dealing with
large orders of thousands and thousands
of units
manufacturers see working with small
businesses as tedious
time consuming and a low return on time
investment
it’s important to keep that in mind so
that when you’re reaching out you’re not
discouraged when they turn you down
keep in mind that if you’re starting out
with a smaller project there will be
someone that’s going to want to work
with you
you just have to find them once you
collect your three quotes
choose the best fit obviously don’t use
the most expensive option
but also be cautious about going with
the cheapest quote
you get what you pay for so try going
with the middle option here
communicate your designs you’ve done
your research
you’ve found the manufacturer that you
want to engage with and now it’s time to
get into the nitty-gritty about your
design requirements
start by asking your manufacturer if
they can create your designs
these people are smart well-equipped
professionals that can often handle the
design of your products as well
communicate your ideas through sketches
written instructions
and reference photos if a manufacturer
has done something
similar to what you need you should also
be referencing those
in the case of the design aspect is
beyond their capabilities
you can visit fiverr.com or upwork to
find freelance professionals
search for industrial designers product
designers and
cad experts let them know that the
deliverable you require
is a 3d rendering of your product for my
packaging design
i went to a local 3d print shop and i
worked with the designer there
this was useful because he not only made
me the 3d file that i could send to my
manufacturer
but he also did a 3d print this made me
feel confident before going into
production because
i could see that the design and the
dimensions were correct so
you might want to consider doing this as
well order samples
before placing an order you’re going to
want to get your manufacturer to send
you samples
that way you can test the product before
going into full production
so there might be a bit of back and
forth on this but once the sample comes
out right
you’ll date and you’ll sign the sample i
recommend you keep two for you
and send two back to them do this so
that if they send you a batch and the
color or the size isn’t right
you can both refer to the approved
sample this is what’s called a control
sample
i made the mistake of not doing this
what happened with me
is that my manufacturer sent me a
shipment that wasn’t what i wanted
but it was still close enough the next
batch again was similar but now even
further away from our first approved
sample
by the time i got my fourth batch the
colors and the dimensions were
completely different from the approved
sample
and then before i knew it i was buying
green packaging instead of blue
what i should have done was issued a
product approval waiver
a waiver or conditional acceptance is an
email or a document
which communicates that there is a
discrepancy with the order that should
be fixed next time
but it’s still acceptable now it states
what’s wrong with the batch
and also notes that if there’s any
further deviation the order will not be
accepted
this is a record of acknowledgement that
the order wasn’t what you wanted
but it’s still usable negotiation
between the time that you get your
sample and place your final order
there’s time to negotiate the terms
here are some tips when it comes to
negotiation so first of all
have everything in writing having a
record and contract eliminates any room
for he said she said
secondly make sure you put yourself in
the other person’s shoes when
negotiating
this will ensure that the deal is fair
for both parties
the point of your relationship isn’t to
see how much you can squeeze out of your
partner
but rather how do you mutually benefit a
mutually beneficial business
relationship is a long-term healthy
choice
place your order the final step is to
place your order
so here are a couple of tips to make
sure that this goes smoothly
at the beginning you’re going to want to
do a 100 quality control inspection
what i mean by this is you’re going to
want to look at every single item that
they ship to you
to ensure that it meets your standards
after you know them for about a year
you can start relaxing the quality
control at that point you’re going to
pick out say
50 from each box and if they’re all good
then you accept the order
if there are one or two that are off
then you’re going to have to inspect the
whole thing
now if you have a huge order and there’s
a massive amount that are bad
you’re going to want to ship it back
entirely so not to waste your time
here’s my final piece of advice and it
might be the most important piece
when you’re starting out you might be
thinking to yourself i don’t really know
what i’m doing
should i be negotiating i’m confused i’m
unsure
but i want to tell you this you’re going
to make mistakes it’s not a question of
whether you will or won’t
it’s guaranteed that you will make
mistakes but the most important part is
that you enjoy
of course you want to keep your eyes
open and you want to perform as best as
you can but if we take a minute to enjoy
what it is that we’re actually involved
in and be present for the journey
we’ll find that the opportunities and
the success actually comes to us
if you thought that this video was
packed with tons of value make sure that
you’re giving it a thumbs up
that’s going to help our channel and the
community grow
thank you so much for watching i’m your
host michelle bally and i will see you
in the next one